STEMC is launching a new payment system especially for you
Southwest Tennessee Electric Membership Corporation is focused on delivering a great customer experience to our members. We are proud to announce that very soon we will be launching a new customer portal and mobile app offering payment features that you have told us are important. Watch for the upcoming “Play it your way” campaign that will have details about the convenient new system.
The new system will empower you to pay your bill online anytime, anywhere. You will need to create a new login when you register for the new system, but it is straightforward, and we will provide a step-by-step “how-to” that is easy to follow. You will also be able to download our mobile payment app for your Google or Apple smart device.
When the new system goes live, Southwest Tennessee EMC will provide QR codes that you can scan with your smartphone or tablet to quickly download the apps or set up your account in the portal. Getting started is very simple and will open many new options that members have requested.
In addition to paying your bill through your laptop, computer or smart device, here are other important capabilities the new system will provide for you.
Members receiving monthly bills will be able to:
- Sign up for recurring payments with Autopay.
- Review your current statement.
- View past bills and payments.
- Choose to receive notifications.
- Monitor your electric use.
- Make single payments without logging in.
- Make payments with our mobile app.
- Pay by check, credit or debit card with no fee.
FlexPay members will be able to:
- Schedule future payments.
- View past payments.
- Monitor your electric use.
- Make single payments without logging in.
- Make payments with our mobile app.
- Pay by check, credit or debit card with no fee.
The new payment portal and mobile app will be secure and effortless to use; however, you will still be able to pay by phone, in person at any of our five district offices, by kiosk, by mail or with our convenient bank draft program.
